Trauma Informed Nonprofit Leadership

Webinar Prices

Person with umbrella in yellow smokeHow Nonprofit Leaders Effectively Manage Trauma-Affected Organizations

While there is a thriving literature on “secondary trauma” in clinical psychology, social work, and stress management, little is still known about how secondary trauma emerges in nonprofit organizations. Also known as “vicarious trauma” or “compassion fatigue,” secondary trauma refers to an emotional state in which an individual (e.g., a staff person or volunteer) experiences the pain, sadness, distress, or other negative emotion of a second individual (e.g., an organizational client). For instance, a counselor listens to the reactions of a client to traumatic situations, which indirectly produce distress and traumatization in the counselor. Think second-hand smoke: the client transmits, through emotional contagion, their trauma to the nonprofit staff member. The staff member, in turn, experiences some of the same effects of trauma as the client: stress, burnout, difficulty trusting others, and disillusionment with society. In the case of the staff person, this erosion of trust and disillusionment can extend to the organization if secondary trauma is not carefully managed.

Based on Dr. Anthony Silard’s research with over 150 secondary-trauma-affected nonprofit executive directors, staff, and volunteers, in this session you will learn how secondary trauma emerges in nonprofit organizations. You will then learn how you, as a nonprofit leader, can guide a high-performance organization into the future by interacting with secondary-trauma-affected team members so they can both make sense of and find meaning in their trauma and retain their productivity.

You will be able to:

  • identify the role of secondary trauma in nonprofit organizations;
  • understand how to manage secondary-trauma-affected staff and volunteers;
  • distinguish the intrapersonal and organizational outcomes of secondary trauma in nonprofit organizations;
  • develop strategies for detecting and responding to secondary trauma; and,
  • discuss the potential benefits of secondary trauma to individual and organizational development.

This seminar will utilize break out rooms and other interactive features.  Please be prepared and make sure your microphone and camera are in working order.


90 Minutes
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All webinars are recorded.


Anthony Silard

Anthony Silard, Ph.D., is the CEO of The Global Leadership Institute and the President of The Center for Social Leadership. He was once named Visionary of the Year, and featured at the Presidential Summit for America’s Future and America’s Promise. As a leadership trainer, Anthony has coached thousands of CEOs and senior executives of Fortune 100 companies, small businesses, and the world’s largest nonprofits such as GE, Disney, Nokia, Bank of America, IBM, CARE, Save the Children, The United Way, and the American Red Cross. He has also coached political leaders, including G-20 cabinet ministers.

Anthony holds a Ph.D. in leadership from IESE Business School, which he received with First-Class/Excellent Distinction. He also holds a Master’s in Public Policy focused on leadership from Harvard University and has received two of Harvard’s most prestigious awards, the Robert F. Kennedy Public Service Award and the Manuel Carballo Memorial Award. His leadership programs have helped thousands of people in over 40 countries to create positive, breakthrough personal and social change in their lives and the lives of others.
Anthony Silard