How Nonprofit Leaders Create a Culture of Collaboration and Manage Difficult People Along the Way
How do you communicate with difficult staff? How do you manage staff with various learning styles and agendas and keep them focused on the organizational mission? How can you set up highly productive work teams where staff have effective lateral communication while driving forward toward high performance? How can you bridge polarizing divides within your team and prevent the development of silos?
In this session, Dr. Anthony Silard will explain how to use the latest communication techniques to manage your staff effectively for maximum results. An ancient Chinese proverb tells us “He who angers me controls me.” You will learn a system of “Process Management” which will help you avoid negative emotional reactions in difficult situations and keep your focus on “managing for the mission.” You will learn how to build agreement with staff on goals, establish parameters up-front, and spend less time reviewing their work. You will also find out how to incorporate self-management strategies into your organization that enable staff to evaluate their own progress toward organizational goals.
Session Learning Objectives
Participants will be able to:
- identify and describe how to keep their team working effectively toward the mission through management-specific communication skills;
- distinguish how to create aligned incentives that motivate staff to work toward critical organizational goals;
- discern how to establish an action-oriented, high-performance organizational culture;
- discuss how nonprofit leaders can communicate assertively without alienating staff and volunteers; and,
- understand how to move past a transactional culture and toward a culture that puts people and the social mission first.
The seminar will be held on Thursday, August 19, 2021.
You will receive two GrantStation emails:
1. A copy of your paid invoice
2. A confirmation email for the seminar with the login credentials
If you do not receive the confirmation email within 48 hours of registering, please email or call 1-877-784-7268.
GrantStation does not refund registration fees. Fees may be applied to any webinar scheduled within 30 days.
All seminars are recorded.
Anthony holds a Ph.D. in leadership from IESE Business School, which he received with First-Class/Excellent Distinction. He also holds a Master’s in Public Policy focused on leadership from Harvard University and has received two of Harvard’s most prestigious awards, the Robert F. Kennedy Public Service Award and the Manuel Carballo Memorial Award. His leadership programs have helped thousands of people in over 40 countries to create positive, breakthrough personal and social change in their lives and the lives of others.